Your UAE government needs will now be taken care of by robots!

Artificial intelligence to offer 100 services to residents
ByMashal AbbasiSunday , 10 September 2017
Your UAE government needs will now be taken care of by robots!

Emirates Towers is the place to be!

Just yesterday, His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, launched a smart government service centre at Emirates Towers.

Titled Service 1, the centre will combine 14 government entities under one roof and will provide a smart access to more than 100 government services offered by eight public entities, reports Gulf News.

“The centre will be a lab for testing all development suggestions proposed by the public. It will feature a platform that bring the public and government together so as to discuss ideas on daily basis. The Service 1 is just the beginning for many centers, steps and innovations to come. We will not stop, as our end goal is always to obtain the first rank in terms of government services globally by 2020,” Shaikh Mohammad said.

The Service 1 centre features artificial intelligence technology, Watson, which was developed by IBM and Mubadala though the joint venture Cognit. This feature will explain services to customers and will answer their inquires in both English and Arabic, through the Middle East’s largest smart touch screen.

The centre will offer three joint services in the first phase, which are as follows:

  • Mabrook Ma Dabrt (congratulations on your marriage): A package of services for prospective spouses where they can complete the marriage contract and all related procedures in one visit only.
  • Mabrook Ma Yak (congratulations on your baby): A package of services for new born babies by which customers can submit all of their babies documents in one transaction only.
  • Employment: A shared service that include a package of four services. It targets the private sector (companies that have less than 50 employees all over the county). This service will allow the finalisation of all employment transactions in one visit only
Will you be using the smart service centre?

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