What to do if you think you have COVID-19

What to do if you think you have COVID-19

18 Mar 2020

Here are the guidelines by Dubai Health Authority for those who think they have coronavirus

If you have a fever, dry cough, sore throat or fatigue, you might be worried that you've contracted coronavirus. 

But don't panic. The UAE is well equipped to deal with the coronavirus outbreak, and there are steps you can take if you suspect you've caught the virus. 

What should I do first?

The Dubai Health Authority (DHA) has issued specific instructions about when to seek medical help.

You can book an appointment at any of the public or private hospitals and Primary Health Centres if you meet certain criteria for the test.

That means if you suffer from symptoms like fever, cough, cold, shortness of breath or experience difficulty in breathing, have a travel history to any of the countries of concern as listed by the World Health Organisation (WHO) or have been in contact with a suspected or confirmed COVID-19 patient.

You are first asked to practise isolation at home and schedule an appointment by calling the DHA helpline 800342. You can also make use of the WhatsApp number +97156 371 3090 to clear any doubts regarding the present situation.

The documents you need to bring with you are your health insurance card and Emirates ID.

What to expect?

This procedure has several steps. First of all inform the hospital staff immediately of travel history and mention places you have visited in the last 14 days. The initial assessment for vital parameters such as blood pressure, temperature and so on will be carried out and a swab test of the throat will be taken.

The results will be revealed in some cases within 24 hours.

What are the precautions when visiting hospitals?

Even if you only suffer with mild symptoms you should take precautionary measures to protect others including healthcare workers. You may call the helpline number and follow their instructions.

It is also recommended to use your personal vehicle rather than using public transport. When you reach the hospital, you must inform the reception staff about your signs and symptoms of coronavirus. Then you will be directly taken to an isolation room and will be treated there.

The Dubai Health Authority has also a channel for your most frequent concerns.