Part of the reason for this decision is to promote Dubai’s Smart City Initiative. Residents and tourists can simply book a cab online and wait for it to arrive in less than 5 minutes – wherever you are.
You can book your taxi through Hala from 7 December, 2019.
Other benefits include raising concerns or complains, if any, regarding your taxi, directly through an in-chat option.
Clemence Dutertre, CEO of Hala, added that customers will receive the booking confirmation in less than 10 seconds, and have a cab at their doorstep in less than 5 minutes.