Uber UAE has supported its driver who refused to pick up a customer with a bad star rating

Uber UAE has supported its driver who refused to pick up a customer with a bad star rating

07 Aug 2019
By Ahlanlive.com

Turns out your rating really does matter eh?

Uber UAE has backed up the decision by one of its drivers to refuse to pick up a customer who had a lower than average star rating of 4.34. 

The passenger requested an Uber to which the driver replied 'your rating is really very bad, I am not coming'. 

The woman shared her experience on Twitter, and questioned Uber UAE, asking if 4.34 was legitimately a bad enough rating to refuse service, to which Uber responded that a little courtesy goes a long way. 

Turns out, that star rating does matter!