Abu Dhabi International Airport (AUH) has boosted its services on offer for passengers this summer season, offering transit visas on arrival, flight updates via social media, innovative passenger processing systems and even a stronger Wi-Fi connection. Woop!
In a press statement today, Acting Chief Executive Officer of Abu Dhabi Airports, Abdul Majeed Al Khoori, said, "Abu Dhabi Airports prioritises passenger safety above all else. We have worked hard to add the element of utmost convenience to this, to ensure that all passengers passing through Abu Dhabi International Airport have a truly world class experience."
In collaboration with Abu Dhabi's Department of Culture and Tourism, Etihad Airways and the General Directorate of Residence and Foreigners Affairs in Abu Dhabi, a new transit visa counter has been set up inside AUH to grant both transit and arriving passengers visas to Abu Dhabi within 30 minutes.
The new service is located at the Terminal 3 transit area at AUH and facilitates activation of the new four-day or 96-hour transit visa for all nationalities travelling through the airport, and inclusive of all of other types of transit visas available. This is in support of Abu Dhabi’s ongoing efforts to attract more visitors to the capital.
With the introduction of the new BizTweet service, incoming and outgoing passengers to AUH can receive real time flight updates to their Twitter and Facebook accounts. BizTweet is an automated flight information service available to all AUH customers via Twitter and Facebook. It provides the latest on flight information, including gate departure and arrival times, for all international flights. Travelers can register for flight updates via the Abu Dhabi International Airport’s website to receive updates on twitter or Facebook from @auhflights.
The Smart Travel system, in operation since 2016, has revolutionised passenger processing times at AUH. Implemented in partnership with the Ministry of Interior and Abu Dhabi Police, the system allows passengers to check-in and move through immigration and security interacting exclusively with innovative technology. The system has decreased airport processing time by up to 70%, making journeys more efficient and hassle free.
Passengers can also utilise baggage drop facilities at Abu Dhabi National Exhibition Centre (ADNEC) and City Check-in in Abu Dhabi, and Al Ain International Airport, 24 hours before departure.
In addition to all of the above services, the airport's baggage wrapping facility has added a service for the convenience of transit passengers who can now store their luggage at the departures level if they choose to step out of the airport to explore the city.
On offer at AUH is also a range of premium hand washing and car detailing treatments customised to any budget.
Football enthusiasts can catch their favourite teams in action at AUH’s FIFA Fan Zones and also play interactive football and shop the official merchandise while waiting to commence their journeys.
Meanwhile, the VIP terminal – having recently achieved an ISO 90001 certification for quality management – is offering government entities discounted rates for membership to the diamond lounge, bringing with it the comfort of its new fleet of BMW cars and other benefits.